Talan drives value by integrating Microsoft 365 Copilot into daily work | Microsoft Customer Stories
This customer story shows how global consulting firm Talan has integrated Microsoft 365 Copilot across HR, finance, and IT to enhance productivity, speed up decision-making, and simplify work. Read the story to see how they're building Copilot into everyday tasks and reach out to RYCOMM LLC for help bringing the same value to your business.
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is an AI-powered tool designed to enhance productivity by integrating into daily workflows. Talan has deployed Copilot across its client-facing professional services and business support teams, enabling them to streamline tasks such as meeting note-taking, document creation, and email management. The tool has been tailored to meet the specific needs of various business functions, resulting in increased engagement and efficiency.
How has Copilot impacted productivity at Talan?
Since implementing Microsoft 365 Copilot, Talan has seen significant productivity gains. Over 70% of users report being satisfied with the tool, and nearly three-quarters say it has positively impacted their productivity. Many users have reported time savings of between one and two hours per week, with some even saving more than two hours. This has allowed teams to focus more on client interactions and strategic tasks.
What training and support has Talan provided for Copilot adoption?
Talan has implemented a comprehensive change management program to support the adoption of Microsoft 365 Copilot. This includes training sessions for 'Copilot ambassadors' at all levels, weekly webinars in multiple languages, and a user community that shares best practices. By focusing on embedding Copilot into daily workflows, Talan aims to make the tool an integral part of how employees work, ensuring sustained engagement and effective use.
Talan drives value by integrating Microsoft 365 Copilot into daily work | Microsoft Customer Stories
published by RYCOMM LLC
Trusted by many small and medium size businesses in New England and nationwide, RYCOMM is an IT services company, focused on helping businesses with their IT needs and challenges.
We have been providing simplified IT solutions for unique customers since 1998. We use the latest technology in the market and have years of experience supporting companies. Our expertise is unmatched in the Managed IT Service provider space because we have seen what works and what doesn’t, both operating as a service provider and on the receiving end, managing outsourced IT Service providers ourselves to fill in gaps in large enterprise deployments.
Our company has been designed to provide a better user experience, save money, prevent downtime, and provide a comprehensive IT solution to fit your business’s needs.
We provide a variety of IT support and managed IT solutions tailored to fit your business needs. We offer managed services, including end-user support, cloud migrations, disaster recovery, network and server monitoring, help desk, telephony, business continuity services and strategic planning. We also offer Managed IT Service plans with complete management on a per user, per month pricing model.
RYCOMM also provides a large selection of hardware and software choices for your IT environment. Our technology experts design and configure solutions using the latest technologies from industry leaders.
We are a comprehensive Technology Consulting firm providing complete IT outsourcing, that manages all your technology needs, so you can focus on your business.
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