Levi Strauss Customer Story
How a global apparel leader secures 15,000+ employees while accelerating innovation. This customer story shows how Levi Strauss & Co. unified its workforce on Windows 11 and Surface Copilot+ PCs, using Microsoft Intune to secure, configure, and manage devices from the cloud. Be inspired by the outcomes, including stronger endpoint security and faster workflow speeds. Get lessons learned on empowering retail and corporate teams with AI tools, including custom Copilot agents.
Why did Levi Strauss & Co. move to Windows 11 and Copilot PCs?
Levi Strauss & Co. needed to support a 15,000-person, global, hybrid workforce spanning retail, design, and operations. Their legacy systems made it hard to:
- Deploy devices quickly and consistently
- Manage and secure endpoints across regions
- Give teams a smooth, reliable experience
These issues slowed down work and created frustration for employees. To address this, the company looked for a unified, secure platform that could simplify IT, strengthen security, and keep creativity moving across all parts of the business.
Windows 11, Surface Copilot PCs, and Microsoft Intune were selected to provide that foundation—bringing a consistent environment to employees worldwide and enabling modern, AI-powered tools through Microsoft 365.
How are Windows 11 and Copilot PCs changing day-to-day work?
Windows 11 and Copilot PCs are helping Levi Strauss & Co. reimagine daily workflows across the business. With a common platform and AI capabilities, teams can:
- Collaborate faster with consistent tools and experiences across locations
- Use AI in Microsoft 365 to find information quickly and summarize content
- Create custom Copilot agents tailored to specific roles and processes
- Support design, retail, and operations with the same secure, modern environment
According to the company’s VP and CIO, Windows 11 and Copilot PCs are helping “transform how our teams design, make, and deliver,” bringing the innovation and agility of the Levi’s brand into every part of the business.
What business impact has Levi Strauss & Co. seen so far?
By standardizing on Windows 11 and Copilot PCs and managing devices with Microsoft Intune, Levi Strauss & Co. has:
- Unified a 15,000-employee global workforce on a secure, modern platform
- Improved productivity with consistent, reliable tools that reduce friction in daily work
- Streamlined collaboration across retail, design, and operations teams
- Enhanced decision-making as AI helps employees manage inventory and access information faster
These changes support smoother operations and provide strong momentum in the company’s ongoing digital transformation, helping Levi Strauss & Co. rethink how technology supports both creativity and execution.
Levi Strauss Customer Story
published by RYCOMM LLC
Trusted by many small and medium size businesses in New England and nationwide, RYCOMM is an IT services company, focused on helping businesses with their IT needs and challenges.
We have been providing simplified IT solutions for unique customers since 1998. We use the latest technology in the market and have years of experience supporting companies. Our expertise is unmatched in the Managed IT Service provider space because we have seen what works and what doesn’t, both operating as a service provider and on the receiving end, managing outsourced IT Service providers ourselves to fill in gaps in large enterprise deployments.
Our company has been designed to provide a better user experience, save money, prevent downtime, and provide a comprehensive IT solution to fit your business’s needs.
We provide a variety of IT support and managed IT solutions tailored to fit your business needs. We offer managed services, including end-user support, cloud migrations, disaster recovery, network and server monitoring, help desk, telephony, business continuity services and strategic planning. We also offer Managed IT Service plans with complete management on a per user, per month pricing model.
RYCOMM also provides a large selection of hardware and software choices for your IT environment. Our technology experts design and configure solutions using the latest technologies from industry leaders.
We are a comprehensive Technology Consulting firm providing complete IT outsourcing, that manages all your technology needs, so you can focus on your business.
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